Answer and give a brief explanation for why the answer is correct.
Subject: Leadership and Teams & Foundations of Everyday Leadership –
Questions are below:
Your friend, Tessa, is thrilled to have a job offer to manage a regional theatre. She is beginning discussions with the recruiter and has some aggressive goals she hopes to achieve. She tells you she has done her homework and intends to clearly state her positions and will remain firm on her top three issues (as opposed to seeking more information from the recruiter first). This approach is likely to help her create value in the negotiation.
Understanding your counterparts underlying interests, compared to focusing on their position, is more useful for creating value in a negotiation.
Nidra is the new manager of the IT department. Several subordinates have expressed concerns that they didnt know how bonuses were determined by the previous manager. Nidra has heard the previous manager played favorites and gave larger bonuses to friends rather than base bonuses purely on merit. Nidra devises a rigorous process with principled criteria to determine bonuses, but she doesnt have time to explain it to her subordinates before the next round of bonuses is distributed. Nidras actions will have likely completely addressed the employees concerns.
Kendrick has been asked to play the role of arbitrator in a dispute. You recommend Kendrick act as a mediator instead because this will increase the likelihood of the decision being implemented.
Fayiz worked hard to communicate with a wide range of employees in different departments, levels, and roles, why a new flex-time policy was being put into place. Helping them understand the need for the new policy should
a.Increase their willingness to make any necessary but unanticipated adjustments as the policy is being implemented
b.Decrease their willingness to make any necessary but unanticipated adjustments as the policy is being implemented
c.Have no impact on their willingness to make any necessary but unanticipated adjustments as the policy is being implemented
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