Case Study Microsoft

In formatting your case analysis, do not use the question-and-answer format; instead, use an essay format with subheadings. Your APA-formatted case study should be a minimum of 500 words in length (not counting the title and reference pages). You are required to use a minimum of three peer-reviewed, academic sources that are no more than 5 years old . All sources used, including the textbook, must be referenced; paraphrased material must have accompanying in-text citations TURNITIN WILL BE USED TO CHECK FOR ORIGINALITY. ANYTHING THAT IS REJECTED FOR HAVING MORE THAN 22% MATCH TO OTHER STUDENT OR PUBLISHED WORK AND I WILL ASK FOR A FULL REFUND. Microsoft Evaluate Microsoft’s product and marketing evolution over the years. What has the company done well, and where did it falter? Through the application of a political, economic, social, and technological (PEST) analysis, what are the current environmental factors impacting Microsoft? Who are the top three competitors of Microsoft, and what are their advantages/disadvantages with respect to satisfying the value proposition of their customers? Evaluate Microsoft’s recent expansions into areas such as search engines and smartphones. Do you think these are good areas of growth for Microsoft with a focus on customer value, satisfaction, and loyalty

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