1. Prepare a memo for your staff that lets them know the difference between a deed and a bill of sale. Include an explanation of when each would be used. 2. Secure a copy of an express warranty, and analyze it for differences with an implied warranty.

1. Identify at least three exceptions to the at – will employment doctrine, and prepare a rationale for each exception s existence. 2. Create a description for your most recent job. Use that information to create a job qualifications list for the same job.

Using the Web or the library, search the hospitality trade press to find an article describing an incident of a jury awarding punitive damages to a plaintiff where a hospitality organization was the defendant. Explain why you believe the jury came to its conclusion.

1. List the four priorities established for ADA compliance, and explain why you agree or disagree with the prioritization. 2. Using the checklist provided in this chapter, evaluate the ADA compliance of a public restroom in your local library, museum, or art gallery.

1. Identify at least four types of guests who could and/or should be denied service, and the reason for denial in each case. 2. Develop a one-page checklist of actions that should be undertaken by a hotel staff to remove an extremely ill or deceased person from a room.

Assume that you operate a country western dance club. Create a script for your servers to follow when they must tactfully refuse to serve alcohol to an intoxicated guest. Provide responses your servers can use to counter the reactions they might reasonably expect from guests.

Assume that a bomb threat has forced you to evacuate your restaurant. The police have arrived; no one has been hurt, but the press is at your property. Create an outline of a one – page press release that would address the items about which the media would be most interested.

1. Identify potential sources of conflict you might face if, for its owner, you operated, under a management contract, a franchised business such as a restaurant, hotel, or car rental facility. 2. Explain to potential buyers of a franchise, the importance of the Franchise Rule.

1. Compose an employment offer letter that does not jeopardize the at – will employment status of an assistant manager of a quick – service restaurant. 2. Define the following concepts as they relate to sexual harassment. Zero tolerance Prevention Investigation Resolution

1. Innkeepers are generally held responsible for an even higher degree of care than ordinary bailees. Why do you think this came to be under common law? 2. When a guest places a coat on a coat rack attached to his or her table in a restaurant, is a bailment created? Why or why not?

As a drug, alcohol is classified as a depressant. Consult a medical encyclopedia to identify at least two other types of depressants, as well as the following characteristics of depressants: Their primary effects on basic metabolism Symptoms of excessive dosage Symptoms of withdrawal

1. Using the Internet, locate a lender who finances hospitality operations. Determine the current interest rate for a $ 1 million unsecured loan. 2. Choose a popular, independent, local restaurant. Write a two – page description of that property that you feel defines its trade dress.

1. Describe two hospitality situations in which a verbal contract is superior to a written contract, and explain why you believe it to be so. 2. Discuss legality as a major component required of an enforceable contract. Give a hospitality example where legality comes into question.

Despite its name, prime rib does not have to come from prime grade beef. Contact your local butcher or meat purveyor to identify exactly which ribs are contained in prime rib. Check this information against that found in the National Association of Meat Purveyors Meat Buyer s Guide .

1. Outline the process involved in initiating a personal injury lawsuit, and discuss the hospitality managers role in that process. 2. List at least five advantages that result from using an alternative dispute resolution process, as opposed to going to trial in a personal injury lawsuit.

1. Prepare a five – minute training session for your staff that emphasizes the importance of preventing, rather than reacting to, legal liability. Give an example of a situation where this might arise. 2. Give a hospitality example of the importance that selection makes in the STEM process.

Consider the concept of statute of limitations, as it relates to a guest who has experienced an unsatisfactory meal in your restaurant. At what point do you believe the guest would lose his or her right to protest the quality of products (menu items) purchased from you. Defend your answer.

1. Detail a procedure for establishing the cost of providing lodging to summer college students employed by a theme park and living in dormitory – style housing provided by the park. Explain why this cost is important. 2. List and discuss four advantages of an in – house dispute resolution plan.

1. Appraise the pros and cons of refusing to supply detailed performance information about past employees to those who call for reference checks on them. 2. Use the Internet to determine the union organization in your home state or country that represents the largest number of hospitality workers.

1. Describe the importance of mathematics and statistics to the insurance industry. 2. Identify at least five types of insurance that would be needed by a nightclub or bar owner, and discuss the importance of each. 3. Assess the pros and cons of self – insurance in the area of workers compensation.